On this episode Eric talks with Eilon Reshef, Co-Founder of Gong. They talk about the importance of hyper-focusing and expanding, and how Gong prioritizes customer success through their operating principles, including making sure customers appreciate the value of Gong. Additionally, Eilon discusses how Gong’s platform automates the process of tagging and searching for specific conversations, making it easier to find valuable feedback and insights. Overall, this episode provides valuable insights into the world of sales and how technology can help companies improve their conversion rates and customer success.