THE ARTIFICIAL INTELLIGENCE GAP – Discussing The Problem With AI Tools w/ Guillermo Rauch, CEO of Vercel, Part 2
Episode Summary Eric and Guillermo discuss the benefits of using AI as part of the support structure for your SaaS product. Guillermo makes a great point that AI is more trustworthy when it comes to data privacy, however, AI does hallucinate from time to time and requires monitoring. Open source has become standard practice in […]
DEVELOPER PRODUCTIVITY + AI – How AI is Changing App Development with Guillermo Rauch, CEO of Vercel, Part 1
Episode Summary At the start of his career, Guillermo taught himself Javascript which led him to receive international job offers at the age of 17. He quickly realized that his true passion was in building companies, more specifically creating tools that increase productivity for developers. Guillermo chose to focus on Javascript due the web apps […]
BUILD YOUR PRODUCT RIGHT – How To Prioritise The Right Things with Eric Weiss – Bonus Episode
Episode Summary Eric speaks on how to prioritise the right things when building your product. Although user experience, support and marketing will grow your business, you won’t see profitable outcomes unless your product solves a real problem. Quality of life improvements are important, but they aren’t the end all and be all of product development. […]
BUILD YOUR MARKETING PRODUCT – Finding Product-Market Fit Through Product-Led Growth with the CEO of Funnelytics, Mikael Dia, Pt. 2
Episode Summary An extremely difficult puzzle that any SaaS company has to solve is finding product-market fit. To better understand their market and generate brand awareness, Funnelytics released their mapping tool for free, which turned out to be a double edged sword. The good part is that they grew like wildfire through word of mouth […]
LIFE’S TOO SHORT – Becoming a Serial Entrepreneur with the CEO of Funnelytics, Mikael Dia, Part 1
Episode Summary Mikael’s background is in Civil Engineering, where he would spend 8 hours a day making autocad drawings – which he absolutely hated. The decision to become an entrepreneur came from a family accident that showed him how finite and precious life is, so he made the decision to start pursuing his true goals […]
I Asked 5 SaaS C-Suite Executives About Their Leadership Principles
Episode Summary I Asked 5 SaaS C-Suite Executives About Their Leadership Principles.. This episode is a quick recap of parts of the conversations we’ve had on Chaos To Clarity over the last year. Now we’re moving into a new season, focused on Series A and Series B founders and the pivotal moments that took their […]
Common CEO Roadblocks and How To Overcome Them with CEO Coach/Advisor, Katy Trost, Part 2
Episode Summary Katy works with CEO’s on not only their business strategy, but also their personal brands. One of the common misconceptions she addresses is that a personal brand should not be just about the current venture of that individual – but instead it should reflect one’s mission, vision and values both within their current […]
Become an Exceptional CEO with CEO Coach and Advisor, Katy Trost, Part 1
Episode Summary Katy enjoys working in chaotic environments with CEO’s who are in the scaling stage. She’s a master at bringing executives from chaos to clarity and helping her clients navigate towards an organized and sustainable method of work. She starts her process with rigorous questioning to identify the top priorities, and typically sees positive […]
It’s Never Too Early To Measure Customer Success – Bonus Episode
Episode Summary In this solo episode, which follows the two-part interview with Trisha Price, Chief Product Officer at Pendo.io, Eric talks about the fact that it’s never too early to measure customer success. Too many startups are so laser focused on building products that they end up disregarding customer data, which is the one thing […]
Create the Ultimate Customer Experience with the Chief Product Officer of Pendo.io, Trisha Price, Part 2
Episode Summary Continuing the conversation on data and measurement, Trisha speaks on how to focus on the right metrics that will drive retention and renewals. Her approach is to identify which feature usage correlates with long-term retention, and steer new clients to try out and adapt those features as soon as possible.