LIFE’S TOO SHORT – Becoming a Serial Entrepreneur with the CEO of Funnelytics, Mikael Dia, Part 1
Episode Summary Mikael’s background is in Civil Engineering, where he would spend 8 hours a day making autocad drawings – which he absolutely hated. The decision to become an entrepreneur came from a family accident that showed him how finite and precious life is, so he made the decision to start pursuing his true goals […]
I Asked 5 SaaS C-Suite Executives About Their Leadership Principles
Episode Summary I Asked 5 SaaS C-Suite Executives About Their Leadership Principles.. This episode is a quick recap of parts of the conversations we’ve had on Chaos To Clarity over the last year. Now we’re moving into a new season, focused on Series A and Series B founders and the pivotal moments that took their […]
Common CEO Roadblocks and How To Overcome Them with CEO Coach/Advisor, Katy Trost, Part 2
Episode Summary Katy works with CEO’s on not only their business strategy, but also their personal brands. One of the common misconceptions she addresses is that a personal brand should not be just about the current venture of that individual – but instead it should reflect one’s mission, vision and values both within their current […]
Become an Exceptional CEO with CEO Coach and Advisor, Katy Trost, Part 1
Episode Summary Katy enjoys working in chaotic environments with CEO’s who are in the scaling stage. She’s a master at bringing executives from chaos to clarity and helping her clients navigate towards an organized and sustainable method of work. She starts her process with rigorous questioning to identify the top priorities, and typically sees positive […]
It’s Never Too Early To Measure Customer Success – Bonus Episode
Episode Summary In this solo episode, which follows the two-part interview with Trisha Price, Chief Product Officer at Pendo.io, Eric talks about the fact that it’s never too early to measure customer success. Too many startups are so laser focused on building products that they end up disregarding customer data, which is the one thing […]
Create the Ultimate Customer Experience with the Chief Product Officer of Pendo.io, Trisha Price, Part 2
Episode Summary Continuing the conversation on data and measurement, Trisha speaks on how to focus on the right metrics that will drive retention and renewals. Her approach is to identify which feature usage correlates with long-term retention, and steer new clients to try out and adapt those features as soon as possible.
Focus on Measuring Outcomes with the Chief Product Officer of Pendo.io, Trisha Price, Part 1
Episode Summary Trisha’s journey to becoming the CPO at Pendo starts with her gaining a technical background. She is a math major, and her first role out of college was a software engineering role at a finance software company out of Boston. Back then, the responsibilities of a product manager weren’t as clearly defined as […]
Fear of Failure Kills The Innovators Mindset – Bonus Episode
Episode Summary In this solo episode, which follows the two-part interview with Chandika Jayasundara, Co-Founder and CEO of Creately. In this episode Eric talks about the importance of not being afraid of change, and pursuing innovation at all cost. Denying the necessity of adaptation when all signs show that its time to pivot is a […]
Taking Risks to Stay Relevant with the Co-Founder and CEO of Creately, Chandika Jayasundara, Part 2
During the first part of the conversation, it was established that Chandika is a risk taker. When faced with the uncomfortable truth of having their platform built on a foundation that was on its way to irrelevancy they pivoted to a new, Javascript built platform that was not nearly as feature rich – fully knowing […]
Too Many Features Isn’t a Good Thing with the Co-Founder and CEO of Creately, Chandika Jayasundara, Part 1
Chandika’s founder’s journey starts during his childhood – he always had a mind for tech, and loved solving problems using technology while also being a natural creative. He started his first small venture back in school with a group of friends building apps and websites for companies. After graduation, Chandika was focused on learning more […]